Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach the team behind zombiesintheheartland.com and what we can (and can't) help with.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of business days, though it can occasionally take longer during busy periods.
When you write in, it helps to include:
- The name of the casino your question relates to, if applicable
- Whether your query is about a review, a bonus offer, or the site generally
- Any screenshots or details if you're reporting an error on a page
What we can help with
Our editorial team can answer questions about how we rank and review crypto casinos, correct factual errors you've spotted, and pass along feedback that helps keep our coverage accurate. If a bonus term, coin list, or licensing detail on one of our pages looks out of date, tell us — offshore operators change their terms often, and reader reports help us catch it.
We also welcome feedback from readers who have used a site we've reviewed. Your experience with deposits, withdrawals, or customer support at a listed casino is genuinely useful to us and to other readers weighing up the same options.
What we can't help with
We're an independent review and comparison site, not a casino operator. That means a few things fall outside what we can do:
- We can't access, manage or recover funds held in your account at any casino — that has to go through the operator's own support channel
- We can't process identity verification, KYC, or account restrictions on a casino's behalf
- We don't provide tax or legal advice; for questions about gambling winnings or crypto gains, a qualified tax professional is the right person to ask
- We can't resolve disputes over a specific bet, bonus, or withdrawal — those need to go directly to the casino in question
If you're having trouble with an account, the fastest route is usually the live chat or support email listed directly on that casino's own site.
Before you write in about a specific casino
A lot of reader questions are about things we already cover elsewhere on the site. It's worth checking these first:
- Details on how we score and rank sites, including licensing and payout speed, are covered on our About Us page
- If you're concerned about your own play, or a friend or family member's, our Responsible Gambling page lists support tools and the national helpline
- Our Terms and Conditions page explains how this site operates, including our affiliate relationships
A note on responsible gambling
If gambling has stopped feeling fun, or you're worried about your spending or time online, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Bear in mind that offshore crypto casinos don't always offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth building your own limits before you play. Our Responsible Gambling page has more on setting deposit limits and where to find further help.
Eligibility reminder
Online gambling is intended for adults only — 18+ or 21+ depending on the site and your state's rules — and playing at offshore crypto casinos sits in a legal grey area for US players, since none of the operators we cover are licensed by a US regulator. Always check your own state's laws before signing up anywhere, and remember that crypto values can move sharply between deposit and withdrawal, adding risk on top of the games themselves.
Whatever the reason for getting in touch, we read every message that comes in and use reader feedback to keep our coverage accurate. Drop us a line at [email protected] whenever something needs our attention.